Terms and conditions


These terms and conditions are the contract between you and Prime Academy of Beauty and Aesthetics Ltd (“us”, “we”, etc). 

By visiting or using Our Website, you agree to be bound by them.

They protect your rights as well as ours.

We are: Prime Academy of Beauty and Aesthetics Ltd, a company registered in England and Wales, registration number 14720041

Our address is 313-315 Bolton Road, M6 7GU

You are: Anyone who uses Our Website. 

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.

These are the agreed terms

1. Definitions

“Content” means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations.
“Intellectual Property” means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trademarks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.
“Our Website” means any website or service designed for electronic access by mobile or fixed devices that are owned or operated by us.
“Services” means the service provided from Our Website.

2. Children on Our Website

2.1 Whatever the age of consent in your country, we are anxious that children should be protected from unsuitable Content. To protect your children, you should know our policy, which is as follows:

2.2 In the children categories, our volunteers have checked both the entries and, where relevant, the links.

2.3 We do not knowingly collect personal information from any person under the age of 16 years.

2.4 Any person of any age may freely access any page of Our Website. We do not check identities nor moderate Content.

2.5 It is you, not we, who provide access to Our Website for the children in your care. It is for you to check that the Content your children might see is suitable for them.

2.6 Where links are concerned, you may like to check the privacy policies of those sites where your children might visit frequently to see how they collect and use information.

2.7 Filter software may also be useful to you.

2.8 You acknowledge that we are not responsible for Content that anyone has placed on Our Website or for the content of any site accessible by a link from Our Website.

2.9 You now agree to waive any claim you may otherwise have against us on account of age-related suitability of Content and to indemnify us against any claim made by any person on behalf of a child in your care.

3. Intellectual Property

3.1 You agree that at all times you will:

3.1.1 not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it.

3.1.2 notify us of any suspected infringement of the Intellectual Property.

3.2 So far as concerns our work provided or made accessible by us to you, you will not:

3.2.1 copy or make any change to any part of its code.

3.2.2 use it in any way not anticipated by this agreement.

3.2.3 give access to it to any other person than you, the licensee in this agreement.

3.2.4 provide any information about it to any other person or generally.

3.3 You agree not to use the Intellectual Property except directly as intended by this agreement or in our interest.

4. Disclaimers and Limitation of Liability

4.1 The law differs from one country to another. This paragraph applies so far as the applicable law allows.

4.2 All implied conditions, warranties, and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant, or term cannot be excluded, then this subparagraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty, or term.

4.3 You are advised that Content may include technical inaccuracies or typographical errors. We would be grateful if you bring to our immediate attention any that you find.

4.4 Our Website contains links to other internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying services or goods via such a website.

4.5 The Website and our Services are provided “as is.” We make no representation or warranty that Our Website will be:

4.5.1 useful to you;

4.5.2 of satisfactory quality;

4.5.3 fit for a particular purpose;

4.5.4 available or accessible without interruption or without error.

4.6 We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

4.7 We accept no responsibility for third-party advertisements posted on Our Website or through the Services.

4.8 We shall not be liable to you for any indirect or consequential loss, or economic loss or other loss of turnover, profits, business, or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.

4.9 This paragraph (and any other paragraph that excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents, and affiliated companies (who may enforce this clause under the Contracts (Rights of Third Parties) Act) as well as to ourselves.

5. Payment Terms

5.1 The fees and payment terms for our services are outlined on Our Website.

5.2 By using our services, you agree to pay the specified fees according to the chosen payment method.

5.3 Any additional charges, such as taxes or transaction fees, may apply and will be clearly stated.

5.4 Failure to make timely payments may result in the suspension or termination of access to our services.

6. Cancellation, Amendments, and Refunds

6.1 Course purchases are non-refundable once a student has been accepted onto a Course and paid a deposit. Booking of events included as part of a Course are subject to the booking Terms & Conditions of that event. Course cancellations and refunds are solely at the discretion of Prime Academy of Beauty and Aesthetics Ltd and are assessed on a case-by-case basis.

6.2 We understand that sometimes plans change, and you may need to change your training bookings. Please see below our Terms & Conditions for how we handle cancellations and amendments for event bookings.

6.3 Booking Cancellation by Student 

6.3.1 Unless specifically stated on booking materials, the deadline to receive a full refund for your booking is 14 calendar days before the first or only day of training. Any cancellations received after this deadline will not be eligible for a refund or rescheduling unless stated explicitly below. 

6.3.2 Cancellations will be accepted in writing only and must be sent to [email protected]. The cancellation must be received by the stated cancellation deadlines. All credit card refund requests must be made by the credit card holder. Refund requests must include the name of the attendee and/or transaction number. Refunds will only be credited back to the original payment method.

6.4 Foundation Days, Mentoring Days, Observation Days & Cosmetic Dermatology training days:

6.4.1 If rescheduling is requested with at least 14 calendar days’ notice, no additional fee shall apply. 

6.4.2 If rescheduling is requested with less than 14 calendar days’ notice, no refund shall be given. If the booking was part of a Course package, it will be lost, and an additional fee will be incurred to rebook.

6.5 1:1 Training Sessions (excluding the above): 

6.5.1 If rescheduling is requested with at least 14 calendar days’ notice, no additional fee shall apply. 

6.5.2 If rescheduling is requested with less than 14 calendar days’ notice, no refund shall be given. If the booking was part of a Course, it will be lost and need to be repurchased.

6.6 Examinations: 

6.6.1 Examinations and written papers are non-refundable after the time of booking. If you, for any reason, are unable to attend your nominated examination session, you will be liable for the full cost of a resit.

6.7 Appraisals & Revalidation Services: 

6.7.1 If rescheduling is requested with at least 14 calendar days’ notice, no additional fee shall apply. 

6.7.2 If rescheduling is requested with less than 14 calendar days’ notice, no refund shall be given.

6.8 Attendee Substitutions A substitute may attend an event in your place at no additional charge if:

6.8.1 You give us notice in writing at least 2 working days before the training start date.

6.8.2 You include the contact details of the substitute.

6.8.3 The substitute accepts to be bound by these terms and conditions.

6.8.4 The substitute meets all entry and eligibility criteria for the training.

6.9 Booking Cancellation by Prime Academy of Beauty and Aesthetics Ltd Prime Academy of Beauty and Aesthetics Ltd reserves the right to cancel an event. If Prime Academy of Beauty and Aesthetics Ltd cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the cancellation or postponement of an event, the student has the right to either receive a full refund or transfer the registration to a new, future date.

6.10 Student Lateness If a student arrives late for their scheduled session, whereby the patient is forced to miss their treatment, that student will incur a fee in order to reschedule the session.

6.11 Treatment bookings:Failure to provide a minimum of 24 hours notice for cancelling or rescheduling any treatment appointments will result in the deposit being retained by the clinic.

  1. Model Terms And Conditions 

7.1 Model appointments are subject to training courses being run, so as such we cannot guarantee that follow-up sessions, if required, can be provided. If any additional treatments are required and there are no further training courses running, then the model discount prices may not be offered and only full price services will be available. Any payments including deposits made for model bookings are non refundable. They are transferable to future dates at the sole discretion of Prime Academy.   

8. Code of Conduct

8.1 We expect all users of Our Website and services to adhere to a code of conduct.

8.2 The code of conduct includes but is not limited to, treating others with respect, refraining from harassment or discrimination, and complying with applicable laws and regulations.

8.3 Any violation of the code of conduct may result in the suspension or termination of access to our services.

9. Accreditation and Qualifications

9.1 We strive to provide high-quality training programs and services.

9.2 The specific accreditation and qualifications associated with our programs are outlined on Our Website.

9.3 We make no guarantees or warranties regarding employment or career outcomes based on our accreditation or qualifications.

10. Accounts and Passwords

10.1 If you create an account on Our Website, you are responsible for maintaining the confidentiality of your account and password.

10.2 You agree to notify us immediately of any unauthorised access to or use of your account.

10.3 We reserve the right to suspend or terminate your account if you violate these terms and conditions or engage in any unauthorised use of our services.

11. Miscellaneous Matters

11.1 Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018.

11.2 If any term or provision of this agreement is held void, invalid, or unenforceable in any jurisdiction, it shall be treated as changed or reduced to the extent necessary to bring it within the laws of that jurisdiction and to prevent it from being void, and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not affect any other terms.

11.3 No failure or delay by any party to exercise any right, power, or remedy will operate as a waiver of it or indicate any intention to reduce that or any other right in the future.

11.4 Any communication to be served on either party by the other shall be delivered by hand, sent by first class post, or by e-mail. It shall be deemed to have been delivered:

– If delivered by hand: on the day of delivery;

– If sent by post to the correct address: within 72 hours of posting;

– If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.

11.5 The validity, construction, and performance of this agreement shall be governed by the laws of England and Wales. You agree that any dispute arising from it shall be litigated only in that country.

12. Force Majeure

Prime Academy of Beauty and Aesthetics Ltd and the other party shall not be held liable for any failure to perform any obligation under any Agreement due to an event beyond the control of either party. 

Such events may include, but are not limited to, Acts of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, acts of civil or military authority, uprising, earthquake, flood, or any other natural or man-made occurrence beyond our control (referred to as “Force Majeure”). If a Force Majeure event occurs, resulting in the termination of an agreement or contract, or if such an event could not have been reasonably foreseen, neither party shall be held responsible.

In the event of a Force Majeure event, the affected party shall promptly inform the other party, Prime Academy of Beauty and Aesthetics Ltd, of the occurrence. Both parties shall make all reasonable efforts to comply with the terms and conditions of any Agreement contained herein, despite the unforeseen circumstances caused by the Force Majeure event.

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